We are seeking detail-oriented and motivated Verifiers to join our Medicare team. As a Verifier, you will be responsible for reviewing and confirming client information provided by frontiers or agents, ensuring accuracy, compliance, and eligibility. This role requires strong communication skills, attention to detail, and the ability to handle calls in a professional manner.
Key Responsibilities:
- Verify customer details collected by agents over the phone.
- Ensure accuracy and completeness of information according to Medicare guidelines.
- Maintain compliance with company policies and industry regulations.
- Provide clear communication and assistance to clients when required.
- Collaborate with team members to ensure smooth operations.
Requirements:
- Excellent verbal communication skills in English.
- Strong listening and attention-to-detail abilities.
- Previous call centre, customer service, or verification experience
- Ability to work in a fast-paced environment.
- Basic computer knowledge and data entry skills.
What We Offer:
- Competitive salary and incentives.
- Career growth and training opportunities.
- Friendly and supportive work environment.
- Stable and long-term career path.