Job Description:
We are looking for enthusiastic and motivated Junior Fronters to join our ACA team. This is an entry-level role designed for individuals who want to begin their career in the call centre industry. As a Junior Fronter, you will connect with potential clients, introduce the campaign, and gather basic information before transferring the call for verification. Training will be provided.
Key Responsibilities:
- Make outbound calls to potential clients using provided scripts.
- Introduce the company and purpose of the call in a clear and polite manner.
- Forward qualified calls to verifiers.
- Follow instructions and scripts carefully to ensure compliance.
- Maintain a professional and friendly approach on every call.
- Meet daily/weekly call targets.
Requirements:
- Good communication skills in English (basic level acceptable for starters).
- No prior experience required (training will be provided).
- Eagerness to learn and improve communication skills.
- Ability to follow instructions and scripts.
- Basic computer knowledge and typing skills.
- Positive attitude, punctuality, and teamwork mindset.
What We Offer:
- Training and skill development opportunities.
- A chance to grow into Senior Fronter or Self Verification roles.
- Fixed salary with performance-based incentives.
- Supportive work culture and career-building opportunities.